Refund Policy

Your and your pets’ satisfaction is our top priority. You can return your product within 30 days.

If you're not satisfied with your purchase, you can return the product for the purchase price (minus the shipping). Product must be in its original packaging.

Pack the item safely and securely for shipping and include the packing slip (retain a copy for your records). Affix the RETURN shipping label provided and send the package via a traceable and insurable method. Please note: exchanges are not available by mail. All shipping charges must be paid by the customer.

To return your product, you should mail your product to: Petspro Supplies Inc, 76 Benbro Dr, Buffalo NY 14225, United States of America